ek rummy
ek rummy
Share
Add to wishlist
This app is available for your device
ek rummy
This app is available for your device
Contact
+91 4230772130
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you still encounter issues receiving the OTP, wait a little longer and try sending it again. If the problem persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your correct KYC details to customer support via email to facilitate account transfer. This will enable the customer support team to update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you'll be able to play the updated app easily.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other available apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities are eligible for withdrawal. This withdrawal policy applies to the money earned from gaming within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
We recognize the significance of secure and convenient transactions, and to that end, we provide a range of reliable deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our user-friendly interface ensures a seamless navigation, allowing you to easily access and manage your account. Additionally, our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have. Whether you need help with depositing funds, withdrawing winnings, or resolving technical issues, our team is always ready to assist, ensuring a hassle-free experience for all our customers.
At ek rummy, we prioritize security and convenience above all else. To ensure a seamless and hassle-free experience for our users, we offer a wide range of deposit and withdrawal options, including credit and debit cards, electronic wallets, and cryptocurrencies. This diverse selection of payment methods allows for quick and secure transactions, giving our users the freedom to choose the option that best suits their needs. Our platform is further fortified with cutting-edge encryption technology, ensuring that all personal and financial information remains safe and confidential. This advanced security feature is designed to provide an additional layer of protection against unauthorized access, ensuring that our users' sensitive data is always protected. By combining a user-friendly interface with robust security measures, we strive to provide our users with a trustworthy and reliable online experience. Whether you're depositing funds, withdrawing winnings, or simply browsing our platform, you can rest assured that your information is in good hands. At ek rummy, we are committed to providing a secure and convenient environment for all our users.